Home >> Media Centre >> Press Releases >> 2009>> Steria selected by CSC to provide BPO services for UK Identity and Passport Service contract

Steria will provide BPO services to manage the front-end of passport application, including essential data verification and validation processes, ensuring speed and accuracy of service. The BPO service will complement the technology platform to be introduced by CSC and, in the future, may also be used in the National Identity Service, for the provisioning of identity cards. Jim Vincent, head of Steria’s central government practice, said: “Our extensive work with public service bodies such as the NHS puts us in a great position to share Steria expertise with other branches of central government. The IPS provides a valuable service to British citizens, so we are very pleased to work with CSC on this project.” “The CSC-led consortium for the application and enrollment element of the National Identity scheme leverages best-of-breed expertise across technology and business services for the IPS. Steria, one of the prime BPO service providers in the industry, is helping us to design and deliver the BPO services for the programme,” said Nick Wilson, president of CSC’s operations in the UK, Nordics, Middle East and Africa.